Chat: Setup

 

 

Chat is a great way to have communicate in real-time directly within your branded app. 

Getting Started

Add chattable tags for users to join

  1. Go to People > Tags and create tags (e.g. A private tag like “Staff,” and another publicly viewable like “General.”

  2. For each tag created, toggle the button to switch on “Chat enabled.”

  3. For tags to be public, enable the “Users can subscribe from app” option. For those like Staff tags, do not enable this option.

 

 
Private tags

  • For internal communication among a chat group, each person needs to be tagged. Under People > Profiles, select the individuals you would like to  add the tag to their profile. User doesn't have a profile? You may add an individual by clicking the ‘+’ in the upper left corner of the screen.

  • Check the box to the left of each user you would like to be included in the chat and select “Tag People,” choose the proper tag, and save your changes.

  • Each user can add their profile to as many devices as they’d like (think their Android phone and their iPad) - chat will work across all of their devices simultaneously.

 

How users subscribe

  • Group Chat is available as a button for your features list as well as under the side menu beneath the chat bubble icon where members may manage the interests they're a part of.
  • A chat bubble indicates you can chat in real-time with people who share a similar interest. You must opt-in to begin chatting.

 

      

 

 

 

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