Do you have a branded, standalone app with aware3? Do you know if your app is due for an update soon? (You can check the date of your next scheduled update by clicking on the aware3 icon in the upper lefthand corner your portal!).
Apple has made some changes in the last year that require a step on your end before we can update your app.
What do I need to do?
If your dashboard says that your app is due for an update soon or is in the process of being updated but you have not yet set up your own Apple Developer Account, you will need to create an Apple Developer Account!
Apple has revised their guidelines to require an Apple Developer Account owned by the content creator - you. Previously, we have published your app in aware3's name. Apple now requires that your app be published under your own Apple Developer Account.
The fee is reimbursed for registered nonprofits, and everything will continue to operate as it does today. All you need to do is set up your Apple Developer Account and we’ll take it from there.
Here's an overview of the steps needed!
2. Add aware3 as an admin user to your App Store Connect.
3. Send an email to email@example.com and let us know that your Developer Account is up and running.
4. We will transfer your app from aware3's developer account to your new Developer Account.
5. We will update your app!
If you have any questions along the way, please don't hesitate to reach out to us at firstname.lastname@example.org.
Q. Do I need to set up my own Developer Account for Android as well?
A. No, this is just an Apple requirement.
Q. How long does it take to set up an Apple Developer Account?
A. The application process itself should only take a few minutes. It can take a few days to a few weeks to wait for your enrollment to process, depending on whether your organization already has a DUNS number.
Q. How much does this cost?
A. Apple charges a $99 annual membership fee, but the fee is reimbursed for eligible nonprofits. You can read more about reimbursement here, and request your reimbursement directly here.
Q. Will my app be affected during this process?
A. No, your app or users won't be affected negatively. In fact, they won't know the difference! This is just a requirement from Apple, in order to continue updating your app.
Q. Will I have to do this again next year?
A. Nope! Setting up an Apple Developer Account is a one-time setup process. You will need to renew your Apple Developer Account membership each year, but you can also set up auto renewal of your membership to "set it and forget it."
Q. Can aware3 enroll in the Apple Developer Program for me if I provide my login information?
A. No. We're here to help guide you, but someone from your organization will need to set up the Developer Account.
Q. I already have an Apple Developer Account for my organization. What do I do?
A. That's great! Simply add aware3 as an admin user to your App Store Connect and Apple Developer Accounts.
Q. I already have a personal Apple Developer Account - can I use this?
A. No, you will need to create an Apple Developer Account for your organization.
Q. What is a DUNS number?
A. Assigned and maintained by Dun & Bradstreet (D&B), the D-U-N-S Number is widely used as a standard business identifier. Apple uses it to verify your organization's legal status. You can read more here.
Q. I'm struggling with this process. Can someone help?
A. Yes! Reach out to our team at email@example.com. We'll be able to guide you in the right direction.