Chat: Use Cases

We've compiled a list of the top five most commonly discussed topics among Chat users. Whether you're already using Chat or looking into adding the feature, check out the list below to see how others have successfully struck up conversations through this two-way communication tool to continue building relationships.

1. Mid-Week Engagement

The conversation doesn't have to stop once the lesson wraps up; you now have another channel to continue covering key takeaways outside of the time you meet - helping to create a stronger sense of community.

2. Spiritual Growth

Send words of encouragement to serve as a friendly reminder to help one another in their walk of faith. Words of wisdom will spark conversation and community with your members.

3. Questions

The ability to send in questions surrounding the sermon, church, an event or ministry allows for greater understanding of your mission.

4. Scripture Encouragement

Create an opportunity to share bible verses, keeping the Bible at the forefront of your members' minds throughout the week.

5. Events & Reminders

Allow two-way communication among specific groups to help make projects and planning a breeze. Conversations as simple as what snacks everyone will be bringing to cell group to a reminder that meeting times have been moved to another day - helping with increasing attendance, participation, and overall interest into your events and ministries.

Chat-Enabled Tag Interests to consider...

• Internal Communication: Staff, Group Leaders, Serving Teams, and Volunteers.
• Small Groups: Bible Studies and Church Ministries.
• General: All Church, House Churches, Parents. 

These are just a few of the ways we've seen our partners use Chat in their ministry. Take a moment and think about how you can fully integrate this feature into your ministry to help make an impact.

Questions Chat Champions!

Chat champions can be a great resource for you as you launch chat! A chat champion is someone who will encourage conversations within your chat channels while your members get into the habit of using chat. Chat champions can use ice breaker questions to help your members navigate chat, answer questions pertaining to the chat channel topic, post mid week engagement questions and so much more. Having a chat champion keep the conversations going within your chat channels will help your members form a habit of engaging in chat when it comes to asking questions about an upcoming volunteer opportunity, sending a link to a signup form, or sending words of encouragement throughout the week.

Questions How Do I Promote Chat?

Our team has listed a few different ways to make announcements about using chat inside your app:

• Schedule a few push messages letting your members know a new feature is about to be launched in your app.
  •  Example:  🔊Exciting News‼️ A new feature is coming to our app! Keep an 👀 out for more info coming soon!! 📲✨
• Schedule a second push message once chat is available to let your members know and encourage them to opt into interests!
  •  Example: 🌟Chat is now available!! 🌟 Click on 'My Interests' inside your profile 👤 to start opting into chat channels! 📲
• Have your pastor make an announcement about chat during Sunday Service and walk your members through the steps of opting into interests inside their profile. Once they have opted into different interests that are chat-enabled, they can start chatting!
• Create a quick 30-60 promo video about how excited you are about adding chat to your app and how to use it. 
• Having a chat champion or two can be incredibly helpful as you launch chat. Your chat champions will be able to encourage conversations within your chat channels and help remind your members to use chat!

Have questions about chat? Want to brainstorm different ways to use or launch chat to your church family? Send us a note at support@aware3.com - our team would love to meet with you!