Follow the steps below to transfer your application under our control for Apple and Google Play.
Apple
For Apple, follow these steps:
- Log into iTunes Connect
- Click Manage Your Apps
- Click the icon of the application you'd like to transfer
- Click the blue Transfer App button
- If you meet all of Apple's criteria to transfer the app, click Continue
- Enter builds-gamma@FACTS.com as the Recipient's Team Agent Apple ID
- Enter 9XCET5B6WT as the Team ID
- Complete the transfer process
Google Play
For Google Play, follow these steps:
- Follow the steps outlined in the Transfer your application checklist
- When you reach the Application Transfer Request form, fill out your name, developer information and registration information.
- Enter FACTS, LLC as the Developer name for your target account
- Enter apps@FACTS.com as the Target account email address
- Enter 0.G.536523750535485 as the Google Wallet Transaction ID
- Input the app and package names in the format "App Name - com.package.name"
- Complete the transfer process
- Locate the original key store file used to sign the production application
- Send the key store to communitysupport@factsmgt.com along with your application name, key store password, key alias and key password
If you have any questions or need help, send us a note at communitysupport@factsmgt.com!
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