As an administrator, you can add an option that allows donors to cover the fees associated with gifts. This will enable every cent of the donation to go towards your ministry.
Enable the option for my members to choose to cover the fees
It's simple to do! Email communitysupport@factsmgt.com, and the team will flip the switch to enable this feature for you. Once the change is made, all gifts moving forward will allow users to optionally choose to cover the fees both in the give flow and on forms.
The option is available on a per-campus basis, even if the campuses share the same merchant account. So if you have multiple campuses, indicate in the email which ones you'd like this option for.
Calculated Fee For Donor-Covered Transactions
The additional amount processed by the donor requires the processing fee to be included when it is calculated. For instance, in a $100 transaction with a fee percentage of 3%, the total to be processed is $103. In this example, the calculated total is $103.10. The total can be calculated by dividing the gift amount by the percentage that the donor does not cover (100 รท .97).
If you have any questions or need help, send us a note at communitysupport@factsmgt.com!
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