Creating and Managing your Giving Passcode

Creating a giving passcode allows all of your payment information to be securely saved for future donations. This means the next time you walk through the process of donating, all you will need is your personal giving passcode. This makes giving future donations easier and faster after a one time set-up!

Getting Started:

To create a giving passcode, you will first need to walk through the donation process. Go to your organization’s giving page, either in-app or on the web. Enter your donation amount and then select the fund you would like to donate to. If you would like to make this donation a recurring gift, select the box next to ‘Make this gift recurring’. If this is a one-time gift, select ‘Next.’

Personal Details:

The next step is to enter your phone number, email, first name, last name along with your street address and zip code. After you have entered all of your contact information, select ‘Next.’

Payment Details:

Enter your payment information on the payment details page. If you want to make a donation from a bank account, select the box next to ‘Use a bank account’. If your organization allows you to cover processing fees, you will be able to choose to cover the processing fees by selecting the box  ‘Cover our processing fees.’ When you are ready to process your donation, select ‘Process.’

Passcode:

Once you have processed your donation, a passcode box will prompt you to create your passcode. When creating a passcode, the digits cannot be consecutive (1234). Once you have configured your passcode, select the green bar button. After successfully creating a passcode, you will receive an email asking you to verify your newly created passcode. You will need to click on the link within the email and or text message to verify your new giving passcode. The next time you make a donation, you will be prompted to use this passcode that you created after you initiate your gift and enter your email and phone.

 

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Resetting Your Passcode:

Can’t remember your giving passcode? No problem! There are just a few simple steps to reset it. To reset your giving passcode you will need to walk through the donation process again. Go to your organization’s giving page, either in-app or on the web. Enter your donation amount and then select the fund you would like to donate to and select ‘Next.’.

Enter your phone number and email address. Be sure that both of these are the same as the phone number and email you used when previously donating. Once you have entered your phone number and email address, you will be prompted to enter your passcode. To reset your passcode, simply select the ‘Reset’ button.

 

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You will receive an email with a link in it to reset your passcode. Click on the link to create a new passcode. Once you have created new passcode, you will receive a second email asking you to verify your new passcode. Once you have verified your new passcode, you will be all set!




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