Giving Experience

Giving through your organization’s app or their web giving link is quick and easy. The donation process in the app and through your organization's web giving link are also very similar. We will walk you through the giving flow below.

Gift Details

When you select Give, either on your website or in-app, you will be prompted to enter your gift details: donation amount, the campus to which this donation is being made (if your organization has more than one campus), and the fund or appeal to which you wish to donate. You will also be able to view fund descriptions to learn more about each fund.

Once you select the fund or appeal, the next step is to choose whether to make a one-time donation or to create a recurring donation. If you want your donation to be a one-time gift, click Next at the bottom of your screen to move to the next step in the donation process. If you want to create a recurring donation, select Recurring, then select the frequency, the total number of occurrences, and the start date. Then click Next.

Personal Details

The next step in the donation process is to enter your basic contact information on the personal details page.

• If you have given previously and created a giving passcode, then once you enter your phone number, thewebpage or the app prompts you to enter your giving passcode. If you have forgotten your giving passcode, simply select the reset option to reset your giving passcode.

• If this is your first time donating, enter your phone number, email address, first name, last name, street address and zip code. Click the Next button.

Payment Details

You are now on the payment details page. Here, you can enter your credit or debit card information, or if you check the Use Bank Account box, you can enter your routing and account number. If you would like to cover the processing fees for your donation, check the Cover our processing fees box, and the system will add the processing fees on top of your donation amount. For example, suppose you want to donate $10: [simpler bullets instead of long complicated paragraph]

• if you use your credit or debit card, the processing fee is 3% of your donation, or $0.31. If you choose to cover the processing fee, your donation total is $10.31 ($10.00 + $0.31 fee).

• If you use your bank account, the ACH processing fee is 1% of your donation, or $.011. , If you choose to cover the processing fee, your donation total is $10.11 ($10.00 + $0.11 fee).

You can attach a note to your donation in the Include a note with your gift section. Once you have entered your note, you will see a quick overview of your donation, including the amount, the processing fees if you chose to cover them, the fund, and when your donation will be processed.

If you need to adjust your gift details or personal details, you can always click the back button in the top left hand side of your screen to go back to the previous page.

If everything looks correct, click the Donate ($ amount) button.

Confirmation

Once your donation has been processed, you will see a Thank You message. You will also receive an email receipt for your recent donation.

If this is your first donation, you will be prompted to create a giving passcode. A giving passcode will help make your next donation quicker and easier. Creating a giving passcode is not required. If you do not want to create a giving passcode simply dismiss the prompt to create one. You can learn more about creating and managing your giving passcode in this article.

If you have any questions or need help, send us a note at support@aware3.com!