Your portal offers a wide variety of features you can use to enhance both your's and your members' experience. Here is a comprehensive look at our ever-growing list of available FACTS features:
Connection
Media
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Podcast. Pull your podcast right into your app - either an iTunes podcast page (here's an example) or a direct RSS feed (here's an example). Your in-app feed will automatically update as you add new episodes. Read this Podcast article to see how to add your podcast to your app!
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Custom Video. With Custom Video, organize and upload custom graphics for each series. This feature provides more design flexibility (integrated with Vimeo & YouTube). It's great for churches with a designer on staff or to showcase video content. Check out this Custom Video article.
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Standard Video Feed. Bring in your Vimeo and/or YouTube content with ease. Read this Standard Watch Feed Feature article to see how to get started.
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Interactive Video*. Interactive Video provides one convenient location to combine your video content at the top of the user’s screen, along with the ability for users to complete linked forms or polls, access notes, or give a gift at the bottom of the screen. Check out this Interactive Video article.
* Indicates Premium Feature. Contact communitysupport@factsmgt.com to add this feature to your account!
General Ministry
- Child Check-in. This replaces physical cards parents would scan and stores the information as a QR code on their mobile device. It eliminates lost cards and keeps their ID card handy. Learn more from this Child Check-in article.
- Check-in. Track attendance for services and events. Members may input their info, take a photo, comment, and check in. Learn more from this Check-in article.
- Blog. With the Blog feature, help users stay up-to-date on what’s happening. They will see a snapshot of each post to follow along and even share content. It's great for Pastor blogs, daily devotions, and announcements. Learn more from this Blog article.
- Locations. Provide turn-by-turn directions to your campuses and events using Google/Apple maps. Include a photo and details like service times and contact information. Learn more from this Locations article.
- Calendar. Create a calendar to share in your app. Provide location/event details and registration links - right inside each event. Use tags to share a specific calendar with certain groups. There's also the option to bring in events from any external calendar producing a .ics/iCal feed. Learn more from this Calendars and Events article.
- Forms. Give users a place to register for upcoming events or fill out a connection card. FACTS forms save users' profile information, so they don't have to fill out their profile every time! Forms also can collect payments (if using our processor, Nelnet Payment Services) - which is great for event registrations or ticket sales. You can add the Forms: FACTS feature and provide a place in-app where users can see all of your active forms, or add a form URL to a Link feature and highlight one form per button in-app. Learn more about forms in the Forms section of the help center.
- Info Pages (Content Only Pages). There are currently 4 content-only features: the Info Pages feature, the About Us feature, the Announcements feature, and the Bulletin feature. These content-only pages are rich text editors to meet all your needs, including the ability to add hyperlinks and photos. Learn more from this Info Pages article.
- Interactive Notes. Like a traditional paper outline, users can take notes in-app. Interactive Notes can serve as a traditional sermon note outline or a small group discussion guide. Learn more from this Interactive Notes article.
- Link & Links. Point to one or several mobile responsive sites. Use this feature to link users to social media, the Bible (there is also a Bible feature in-app, but the Link feature allows you to point to the digital bible version of your choice), and your live stream feed. There is also the ability to have some sites open the native apps. Learn more from this Link & Link List article.
- Feature Hubs. Use one button inside your mobile app to combine multiple features. You can create a button that houses everything needed for Sunday morning service, a special event, or a small group within your church. Learn more from this Feature Hub article.
- Profile. Provide a button in-app where users can go to update their profile.
- Member Directory. Eliminate the need to maintain a traditional paper directory (which often includes incorrect information as soon as it's printed!), and help people stay connected with each other. Learn more from this Member Directory article.
- Advanced People Filtering. Pinpoint specific groups of people and uncover opportunities to engage by seeing who opened app features, who filled out forms, who gave, and more. Apply multiple features to get specific lists of people. Learn more from this Advanced People Filtering article.
Communication
- Push Messages. Send to anyone who has downloaded and opted into notifications for your app. Push messages are free and can be sent to segmented groups within the app, helping you target your audience. They can also be content-targeted, which sends the user to a specific part of your app. Users will receive notifications in real-time and receive notifications via their inbox or the Inbox feature (if added to your app). Learn more from this Push Notifications article
- Live Polling*. Pose questions to your congregation and receive anonymous responses in real time. Learn more from this Live Polling article.
- Chat*. Chat is a live two-way communication channel and a way for ministries and groups to connect in real time. Open up public chats or private chats for groups like Staff. Learn more from this Chat article.
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Text Engagement*.
- Outbound Text*. Use outbound text to reach users via text message. All you need is a list of phone numbers. Schedule and send your messages right inside your FACTS portal.
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Text-to-Act*. Set up text keywords and pre-program responses that users will receive.
Note: App is a keyword that's already systematically reserved and one you don't have to set up. It's another great way to send users directly to your store listing to download your app. -
Welcome Concierge*. Allow members of your community to create and/or update their profiles through text. This will ensure that you stay connected with everyone who walks through your doors, whether they've downloaded the app or not!
* Indicates Premium Feature. Contact communitysupport@factsmgt.com to add this feature to your account!
Generosity
- Streamlined Giving. With FACTS giving, donors can give quickly and easily with the same passcode across all FACTS channels, including your website.
- Donor-Covered Fees. Provide the option for members to cover processing fees. This will enable every cent of the donation to go toward your ministry.
- Giving Appeals. Attract attention and support for your next capital campaign, and create more context around your goals for ongoing needs. Appeals create a special page that's all about your project, along with a progress bar to visualize the progress that's been made. Learn more from this Appeals article.
- Pledges. Take recurring giving a step further and encourage your members to pledge a gift over time. Use our standard pledge page or customize your own pledge page to target outreach to high-dollar donors.
- Text-to-Give. With Text-to-Give, your church will have a designated local phone number that people can text in to and give right on their phones. Learn more from this Text-to-Give article.
- Forms. FACTS forms have the ability to collect payments. People can easily register and pay for a retreat or special event in-app or through the form's web link. Learn more from this Forms article.
*Note: Interested in using FACTS giving services? Giving is included in the cost of your app - no additional monthly fees. Reach out to our team at communitysupport@factsmgt.com to fill out a merchant application today!
If you have any questions or need help, send us a note at communitysupport@factsmgt.com!
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