Link features help you direct individuals to a specific URL. There are two different link features you can choose from. You can use either a single Link feature, or a Link List feature with multiple links.
Link Feature
With the Link feature, you can house a single URL behind a button within your app. When an individual clicks on this Link feature, they will be directed to that URL. Some examples of URLs we see commonly housed in a Link feature are a link to the Bible, a form, or your live stream, just to name a few.
Add a Link Feature
Go to App > Features + Content to add the Link feature to your app. Learn how to add, edit, and delete your app's features in this article.
Add Link
Once you've added a Link feature, hover over this feature and click the Edit Content button. Copy the URL you want to use and paste it into the Link text box.
Display Options
Below the Link text box, you will see display options for how individuals will interact with your link.
- Open link within the app: This setting will open the link internally within the app. This setting stops other native apps (such as Facebook, Instagram, and Twitter) from opening when the link is selected.
- Open link in the browser or external app: This setting has individuals leave your app altogether when accessing your link by opening the link in a fully external mobile browser (such as Safari or Chrome) or another app.
Link List
The second link feature you can use is a Link List feature. A Link List lets you house several different links behind one button. Link List features are great for housing all of your social media links, lists of forms, and so much more!
Add a Link List Feature
Go to App > Features + Content to add the Link List feature to your app. Learn how to add, edit, and delete your app's features in this article.
Add Links
Once you've added a Link List feature to your App tab, hover over this feature and select the Edit Content button. This will take you to the Link List page. There, you can click the Add Link button in the top right-hand corner of your screen to add links.

Enter a name for the link and then copy and paste the URL into the Address text box. Then click the Add button.

Manage your Link List
Once your link has been added, you can upload an icon image to display in-app, rearrange your links using the drag-and-drop 6-dot gripper icon, edit a link, and remove a link.

*Note: Icon images create a more custom look and feel inside your app. Take a peek at our icon library here!
In App Experience
Links within a Link List feature do not have the settings that links within a single Link feature have, as listed above. All links housed in a Link List feature will be opened inside of the app.

Launch users to a Native App
With the Link List feature, there's now the added ability to launch users into the native app. Below are the currently supported sites, as well as examples of the proper format:
*Note: If the user does not have the app installed, they will be taken to the mobile version.
Native App Links
Find your Facebook Page ID
-
- Go to your page.
- Select Settings.
- Click Page Info, and your page ID will be listed.
Deep link to Spotify or Snapchat
You can deep link to Spotify to share your Sunday worship playlist with your members or link to Snapchat so your church family can watch your Snapchat stories about what is happening on mission trips, retreats, volunteer events, and so much more!
Here is a helpful resource to get you started creating those deep links! First, select the app you want to deep link to like, for example Spotify. Then select the content you want to share with your church family (album, artist, playlist). You will see a URL format preview. For a Spotify Album the format is:
- open.spotify.com/album/<album>
Next, find the content ID. You can find your content ID at the end of the URL in the app you are linking to. For the example below, the album ID is:
- 4uWr8fOgmNBCP5awR10dbs
You will need to paste the album ID into the format where it says <album>. So the Url Link is:
- open.spotify.com/album/4uWr8fOgmNBCP5awR10dbs
The last step is to add "https://" to the beginning of your link, and add it to your app! The final version of the link is:
When adding this deep link to your app, you will want to add it to a link feature and select the link setting Open in a new window.
*Note: Link List feature does not allow your members to be directed to a native app.
If you have any questions or need help, send us a note at communitysupport@factsmgt.com!
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